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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up menu will show up. It contains in-depth information about all the operations that you can carry out on the given page. Each popup shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of tutorial video clips describing how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial videos.


If you can't discover the answer you need, have a glimpse at our extensive Frequently Asked Questions database, which includes questions asked by real persons and provides practical solutions. We regulary update our Frequently Asked Questions database with new questions & answers in an attempt to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of tech support engineers available 24/7 and eager to assist you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average support ticket response time is just 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 132621

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: